Elements and Performance Criteria
- Receive incoming goods
- Cleanliness and orderliness in receiving bay are maintained according to enterprise policy
- Goods are unpacked using correct techniques and equipment in line with enterprise policy
- Packing materials are removed and disposed of according to enterprise policy
- Incoming stock is checked and validated against purchase orders and delivery documentation according to enterprise policy
- Items received are inspected for damage, quality, use-by dates, breakage or discrepancies and documented according to enterprise policy
- Stock levels are accurately documented on enterprise stock systems, according to enterprise policy
- Store goods
- Deliveries are promptly and safely transported to the storage area without damage to product or packaging
- Containers are labelled according to contents
- Goods are transferred to suitable containers and are placed safely in the storage area, with old stock to the front
- Goods are stored at correct temperatures to maintain optimum quality
- Storage procedures are carried out according to industry regulations/guidelines, workplace health and safety (WHS) legislation, statutory legislation and regulations and enterprise policies and procedures
- Dispatch goods
- Goods to be returned to supplier are identified and labelled with date, supplier and reason for return or referred to management
- Credit request documentation is completed
- Goods are stored securely while awaiting dispatch
- Delivery documentation is completed
- Special delivery instructions are noted
- Items are packed safely and securely to avoid damage in transit
- Goods are dispatched to appropriate area/department